Shipping policy
Walcart Pharmacy ("we" and "us") is the operator of (https://www.walcartpharmacy.com/) ("Website"). By placing an order through this Website OR F-commerce, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations for our service.
We offer to ship within Dhaka City and Outside Dhaka. Orders are processed and shipped Monday through Friday, excluding holidays. We strive to process all orders within 1-2 business days. However, processing times may be longer during periods of high volume.
Shipping Rates:
Shipping rates are calculated based on the weight of the products ordered and the shipping destination. The shipping rates are calculated and displayed during the checkout process, so you can review them before submitting your order.
In general Dhaka City Delivery cost will be 60tk and outside Dhaka will be 130tk
Delivery Times:
Delivery times vary depending on the shipping destination and the shipping method selected during the checkout process. Standard shipping typically takes 3-7 business days, while expedited shipping can take 1-2 business days. International shipping times vary by country and shipping method.
Order Tracking:
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
Order Issues:
If you have any issues with your order, such as a missing or damaged item, please contact our customer service team as soon as possible. We will work with you to resolve the issue and ensure your satisfaction.
International Shipping:
We offer international shipping to select countries. Please note that international shipping rates and delivery times vary by country and shipping method. Customers are responsible for any customs fees, import taxes, or other fees charged by their country's customs department.
Please note that we reserve the right to update this shipping policy at any time without prior notice. If you have any questions or concerns about our shipping policy, please contact our customer service team for assistance.